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Garth Longhurst is Head of Operations at Captegra, helping financial advice businesses transform operational complexity into practical, scalable systems that support the way teams work every day.Having spent more than two decades in the financial advice profession, Garth understands that the biggest challenges facing advice businesses are rarely technology alone. They're found where people, processes and compliance intersect.
Working closely with advisers, practice managers, client service teams and business owners, Garth helps businesses gain greater visibility across their clients, workflows, documents, revenue and compliance, creating connected systems that improve consistency, efficiency and confidence across the entire practice.
Financial Advice Operations
Practice Management
Compliance & Risk Processes
Operational Workflow
Garth specialises in:
Garth is at his best when solving operational challenges.Whether it's streamlining a fragmented advice process, improving workflow visibility or simplifying compliance, his focus is always the same, creating practical solutions that reduce manual effort, improve accountability and help teams work more effectively together.He understands the day-to-day reality of running an advice business because he's lived it. From client reviews and document management to adviser support, revenue tracking, reporting and compliance obligations, Garth knows that sustainable growth comes from building systems people can trust, not processes that rely on memory or workarounds.
For Garth, successful advice businesses are built on more than great advisers.They're built on clear processes, connected technology, reliable data and teams that have visibility into the work that matters. When people know what needs to happen, when it needs to happen and have the right tools to support them, better client outcomes naturally follow.What motivates Garth is helping advice businesses become easier to run through continuous improvement. He believes it's often the small operational refinements, the one percent improvements, that create the biggest long-term impact.Looking ahead, Garth is excited by the opportunity for advice businesses to become more connected, more efficient and more data-driven, while ensuring technology continues to strengthen the human relationships that remain at the heart of great financial advice.